Support Coordination Adelaide
Helping you understand & navigate the NDIS system to create a tailored support package
Our team supports adults, older people, and people with disabilities across Adelaide and regional South Australia to make the most of their NDIS plan and live more independently.
Trelity Health
Adelaide Support Coordination
Trelity Health provides NDIS Support Coordination across Adelaide and regional South Australia. Our team is committed to providing the highest standards of care to clients. If you are new to the NDIS or want to make changes to an existing plan, we’re here to help. To make your NDIS journey easier, we can support you from the comfort of your home and meet in person or via telehealth, video conference, or phone.
Our support coordinators help you understand your plan, connect with the right providers, and coordinate allied health and community supports so services work together toward your goals. We provide both general and specialist Support Coordination, helping people with neurological and complex conditions across Adelaide and regional South Australia achieve their goals with confidence.
What Is Support Coordination?
Support Coordination is an NDIS funded service that is designed to support participants to make the most of their NDIS funds. Support Coordinators help and empower you to understand your plan and build your confidence so you can spend your funds in the most appropriate way.
No two people are the same and your NDIS funding is there for you to spend on accessing the right care and supports to help make day to day living easier, safer and more manageable.
Why Use Trelity Health Support Coordination Service?
Clear Explanation Of NDIS Funding
Our Support Coordinators will explain your NDIS funding in clear and easy terms. We’ll guide you through what supports you have (Core Supports, Capacity Building Supports and Capital Supports) and the different types of services, equipment or home modifications that are included in each category, so you’ll know exactly what you are entitled to.
Listening To Your Needs & Giving You Choice & Control
Once we’ve looked through your plan, our Support Coordinators will help you work out the best and most beneficial way to use your funds. We’ll look at the overall budget and talk you through what can be achieved and recommend the best options for you. You can then choose which services you want to use and have full control over how your budget is spent.
Core Supports
The types of Core Supports you can access depend on your circumstances. Core Supports cover a broad range of services including care and domestic support like cleaning, ironing, meal preparation and gardening as well as transport and activities to get you out and about in the community. Core Supports funding can also help with consumables and low-cost equipment and our team will advise you on exactly what this covers.
Capacity Building Supports
are all about helping you build the skills and capacity to achieve your goals. Support Coordination is included as part of Capacity Building along with community nursing, allied health therapy, counselling, training and employment services.
Capital Supports
Not all NDIS participants can access Capital Supports but many participants with progressive neurological diseases can. Capital Supports include wheelchairs and mobility aids, assistive technology and complex home modifications such as bathroom remodelling.
Helping You Access The Right Supports
Once you understand your plan and your entitlements, your Support Coordinator will help you choose the best service providers to suit your needs. We’ll work with you to ensure you have a good mix of supports to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community.
Connecting You With The Providers You Want to Work With
Once you’ve decided who you want to work with, we’ll set up meetings with potential service providers. This allows you to meet the people who’ll provide your care, get a feel for the services they offer and see if they are the right fit for you.
Implementing Your Plan & Service Agreements
We like to make your NDIS journey stress free and easy so once you have met the providers and decided who you want to work with, we’ll take care of all the paperwork. We’ll negotiate the costs and set up the relevant service agreements and booking arrangements, so you don’t need to worry about a thing.
Trelity Health is excellent at planning budgets and will design your supports to last the life of the plan, so you’ll always have continuity of care.
Regular Feedback & Monitoring
Our friendly Support Coordinators always go the extra mile to ensure your needs are being met and you are getting the support you require. We’ll regularly check in with you to make sure everything is running to plan, and you are happy with the providers you have. If your needs or circumstances change, simply let us know and we’ll work with you to change your plan.
Help With Your Plan Review
NDIS plans often run for between 12 months to 3 years. Before your plan comes to an end, we’ll review your existing plan and work with you to define what you need in the next round of funding.
The team at Trelity Health will undertake all the pre-planning work and can attend your planning meeting with you. This way we can present a full overview of the different supports you require, the level of funding needed and all the documentation (provider reports and capacity assessments) to support your case to help you secure the level of funding you need.
Understanding the levels of Support Coordination
In the NDIS, Support Coordination is organised into different levels. Knowing which level aligns with your plan helps you get the proper support and funding.
Level 2: Coordination of supports
This is the most common level for participants who need practical help understanding their plan, connecting with service providers, and implementing supports.
Level 3: Specialist Support Coordination
Designed for people with complex needs, high risk, or multiple providers. It ensures advanced coordination and service integration across environments.
Our team at Trelity Health has experience working with both levels. We’ll review your plan, recommend the level that best suits your needs, and explain how your funded hours can be used most effectively. For more on how to access the NDIS and what happens next, see our page: Applying for the NDIS.
Support Coordination in Adelaide for adults, older people, and people with disabilities
Our Support Coordination team works with a diverse range of people who need guidance managing their NDIS plan and connecting services that fit their lifestyle and goals.
People with neurological conditions (MND, MS, Parkinson’s, stroke, ABI)
We coordinate therapy, equipment, and home supports so that each provider works toward the same goals, with effective communication and regular reviews.
Adults and older people after new diagnoses or functional changes
We guide transitions from hospital or rehab into community supports, arrange interim services, and help adjust plans as needs evolve.
Participants with complex or multiple disabilities
We align therapy, behaviour support, community access, personal care, and assistive technology, ensuring supports are safe, complementary, and appropriately funded.
Families, guardians, and nominees
We simplify provider communication, prepare for plan reviews, and offer practical guidance so supports are effective and easy to manage.
How we coordinate therapy and support with your allied health team
Having an in-house allied health team means your care is coordinated as one connected plan, not a collection of separate services. Our support coordinators work closely with occupational therapists, physiotherapists, exercise physiologists and registered nurses, to keep everyone aligned across home, community, and therapy settings. This collaborative model helps participants make steady progress, reduces stress for families, and supports continuity of care.
- Align goals and sessions by sharing progress notes and outcomes so therapy and daily supports stay on the same path.
- Reduce duplication and use funding well by clarifying roles and scheduling across providers.
- Respond quickly to changes when health needs, goals, or environments shift.
- Prepare cohesive, evidence-based reports for NDIS plan reviews with input from all providers.
Frequently Asked Questions about Support Coordination
What does a support coordinator do?
A support coordinator helps you understand your NDIS plan, connect with the right providers, and make sure your supports work together effectively. They guide you in managing budgets, reporting, and reviewing services so you can focus on daily life.
What’s the difference between Coordination of Supports and Specialist Support Coordination?
Coordination of Supports assists with everyday implementation and communication between providers. Specialist Support Coordination offers higher-level coordination for complex or high-risk situations, ensuring that multiple services operate safely and effectively.
Who can access Support Coordination through the NDIS?
Support coordination is funded in your NDIS plan if you need help understanding or managing supports. Most people with neurological, complex, or multiple disabilities qualify. If you’re unsure, our team can help you check eligibility or apply for funding, visit our Applying for the NDIS
How do you work with my existing providers?
Do you offer Support Coordination outside Adelaide?
Can I change my support coordinator?
Yes. If your current coordinator isn’t the right fit, you can change providers at any time. Our team can help you transition smoothly and ensure your new plan continues without interruption.
Trelity Health
Get the support and clarity you need with Trelity Health
If you’re ready to make the most of your NDIS plan, our support coordinators are here to help. We’ll take the time to understand your goals, explain your options, and coordinate the right services so everything works together smoothly.